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Skills & Education Group Level 3

Diploma in Reflexology 

Accredited by Skills Education Group Awards 


Next course:  October 2024


12th/13th October 

16th/17th November

7th/8th December

11th/12th January 2025

8th/9th February 

8th/9th March

5th/6th April

10th/11th May     

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Public interest in complementary therapies is growing and demand for reflexology continues to grow as everyone becomes more aware of the far reaching health and social problems caused by stress.


This qualification is designed principally to lead directly into self employment or employment as a reflexologist.   It will also enable progression to a First Degree in Health Sciences in a number of Higher Education Programs in UK universities.  There are also post graduate programs available for which this qualification is a prerequisite.


The aims of the course are to develop an essential knowledge and understanding of the theory and practice of reflexology and the course also includes the study of Anatomy and Physiology.


At the West Shires School we run at least one course per year, but two courses per year are possible if sufficient interest from candidates. The course runs over 8 months - with monthly weekend attendance to complete all the modules and assessments. Extra training time is arranged as necessary to meet each individual students needs. 


Course Tutors: Cheryl Hawkes 

                      and  Hannah Freimanis MFHT

Internal Quality Assurer: Linda Dayman



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The School prides themselves on offering first class tuition to students offering true career options.  The students can rest assured that the courses offered by us are externally accredited.  The Diploma in Reflexology is accredited by SEG Awards and CHP and/or approved by all other major Association/Organisations and will enable students to join the Association of Reflexologists (AoR) or the Federation of Holistic Therapists (FHT) should they wish.  Graduates of this course will also be eligible to register with the Complementary & Natural Healthcare Council (CNHC). For more information see

To have external accreditation by an organisations like SEG Awards means that the student has the additional comfort knowing that the course is being regulated by a completely independent party, ensuring the standards of teaching and required levels of learning are being upheld on an on-going basis, and, as with all good Organisations and Professional Bodies, there is an independent appeals and complaints procedure in place.

Cheryl Hawkes, who was trained by Ann Gillanders, one of the pioneer's of Reflexology in this country in the 1960's, is the main reflexology tutor and will be teaching the reflexology course  together with support tutors. She has 30 years of clinical experience as a Reflexologist and has worked both in the public and private sectors both clinically and educationally.  She started her own school in 2007, after teaching for ten years training Reflexologist's in further education colleges. She is passionate about this amazing therapy, believing that, although you need a very good knowledge grounding and education to practice professionally,  confidently and ethically, you should also trust your developing intuition and healing energy and especially the therapy itself - and avoid  over-intellectualism and letting your ego get in the way.  For the past 18 years Cheryl has also been running her own large Complementary Therapy Centre - from which over 50 therapists practise in a wide variety of therapies. She treats her own clients  daily and specialises in  working with individuals and couples with subfertility problems or who are going through assisted conception. She is a member of the AoR - Association of Reflexologists- and was honoured with a Fellowship in 2014, and is also a member of the ARR - Association of Reproductive Reflexologists.  

Hannah Freimanis - qualified 18 years ago and quickly built up a very successful Reflexology and Sports Massage practice at the Alliance Therapy Centre.  She is also very passionate about Reflexology and Sports Massage (she is our Sports Massage tutor as well), professional practice and has such a wealth of experience and practical knowledge to draw on that she is very popular with all students. She is stepping back from full duties on the Reflexology course to develop new courses of her own in Myofascial Therapy -but will be visiting the course from time to time.  Hannah has also taken on the role of Director of Studies. This means she is overseeing all matters to do with the academic management of all the courses the School offers. 

 The Diploma in Reflexology has been produced to satisfy a need for a well-structured vocationally-related qualification for practising reflexologists.  Public interest in complementary therapies and reflexology in particular, is growing and the demand for reflexology in the workplace continues to grow rapidly as companies are increasingly aware of the problems caused by stress at work.  The NHS is increasingly aware of the effectiveness of reflexology in some areas of patient care.  As a result, reflexologists are being employed or contracted into NHS hospitals and GP Surgeries.  

The  AoR (Association of Reflexologists) and FHT (Federation of Holistic Therapists) play a key role in the development and continual improvement of standards and training and has earned a respected international reputation. To become a Member of these Associations is deemed to be the mark of a true professional. If you are researching various courses and qualifications you may wish to check if the qualification on offer can lead to membership of the AoR and FHT.  Upon completion of our Practitioner Level Reflexology Diploma Course a student will be automatically upgraded to be a full member of the FHT and be able to use the letters ‘MFHT’ after their name and with AoR will be able to use the letters 'MAR' after their name.  

Students can expect to learn in a warm and friendly environment supported by dedicated and qualified tutors who share the same passion for reflexology as their students.  The course is challenging, and a very high level of professionalism and commitment is expected; however, students are guided and inspired by a highly experienced staff team, which ensures that students have the best possible experience.

Next Course 2024: 


19th/20th October 

9th/10th November

7th/8th December

11th/12th January 2025

8th/9th February 

8th/9th March

5th/6th April

10th/11th May

Throughout the first three weekends,  you will learn the theory and principle of the method of reflexology and cover the relationship that exists between the reflex areas of the feet and the different parts of the body. There is a brief introduction to anatomy, physiology pathology and how reflexology may be helpful in the treatment of common disorders. Information is given on how to carry out a treatment session, when to treat and when not to treat and possible reactions to treatment.  It is imperative during these first three months to learn the practical treatment protocols to a good standard. After this stage of the course students will have a basic understanding of reflexology and will have sufficient information to know how to give a reflexology treatment and, therefore, be able to commence case studies.  

The Practitioner level course we offer is a Level 3 qualification in reflexology which includes all the National Occupational Standards which are required by  the major associations for full membership. The level 3 qualification sets out the minimum standard that must be covered and any reputable course offered at this level will be affiliated to a nationally recognised awarding body - in our case the SEG Awards and CHP -Complementary Health Professionals, whom you will join as a student member and can upgrade to full member on course completion.  This means that the course is rigorously overseen by the awarding body's qualified external examiner.  In house we also have a robust Internal Quality Assessor  (IQA) level of course examination and we ensure our IQA's all hold properly recognised qualifications in order to do their job correctly.   At West Shires we are fully committed to adhering to extremely high standards at all levels - student, tutor, Internal moderation and external moderation across all our subjects in order to maintain the highest quality possible. 

You will also be required to join the Association of Reflexologist's as a student member and this will then give you free student insurance to cover you whilst you train and 3 free months of Full membership once you have qualified. 

Throughout the course students will cover the minimum standard which includes 100 hours of recorded and evidenced practice in the form of assignments, case studies, client studies and clinical notes, plus extra study to cover the following:

Module 1 - Anatomy and Physiology and Pathologies 

                      Commonly prescribed medications

Module 2-  Professional Practice and the Law

                      Health and Safety

                     Client Care and Clinical Skills

                     Business management 

Module 3 - Reflexology Theory

Module 4 -Clinical Reflexology - Theory and Practice

  •            complementary therapies·  

  • ·         Consultation procedure

  • ·         Hand Reflexology

  • ·         Understanding and preparing a treatment plan

  • ·         Code of Practice & Ethics for a Reflexologist

  • ·         Language of the Feet

  • ·         The Therapeutic Relationship

  • .         Stress 

  • .         Endocrine Balance

  • ·         Reflective Practice

  • ·         Advanced reflexology and body assessment techniques

  • ·         Working with the elderly

  • ·         Working with children

  •           Supporting the client with cancer

  •           Working with maternity and fertility issues

  • ·         The Healing Process and Quantum Reflexology

  •            Practical Grounding and Clearing

  •           Lymphathic Drainage

  • ·         Professional practice and working as a self employed practitioner

  • ·         Health & Safety

  •            Self Care for the therapist

  • ·         Practical sessions commence at the start of the course

  • ·         'Real Life' Client practice sessions in a real Complementary Therapy clinic ensuring student

  •            is confident to practise professionally

  • ·         Access to exclusive online training videos to accompany learning

  • ·         On-going support throughout training and even after your course has finished

  • ·         Free course text books provided with training      

  •            Access to a range of CPD workshops and courses


Click this link to have  a bit of fun:

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Assessment is carried out during the whole course by a variety of means, e.g. Workbooks, Assignments, Case Studies, Written and Practical assessments etc. building into a complete portfolio covering all the modules of the course.


The course will run from approximately 10am to 4pm on both days. The course is usually run with a maximum of  6 students.   This provides a learning environment which provides a high degree of individual attention.

Cost:  £2,000 - includes SEG Awarding Body student fee and two text books. 

Deposit of £500 secures your place (after acceptance onto the course).

Thereafter 10 monthly payments of £150  set up with a standing order or a further 3 payments of £500 on agreed dates.

You will be required to become a student member of the Association of Reflexologists (cost £39 - which includes free student insurance and 3 months of free full membership once qualified)       

If you register and are accepted onto the course some months prior to the start date - you are welcome to start making payments ahead of the course start date to spread the payments further.      


We don't offer Refresher coures - however you are welcome to join a training course and have access to whichever  theory or practical sessionsyou feel would be most beneficial to you.  Obviously this will be discussed with us and guidance is given.    The fee for this is £100 per day .  If you would like to be considered for this please email us on                           

To secure a place on our course we would require:

 a) We ask you to complete a short precourse questionnaire and submit a copy of your CV.  It may be necessary to have a short chat with you prior to acceptance onto the course.

 b) deposit payable for the training by cheque/bank transfer to Cheryl Hawkes, West Shires School of Reflexology, Brynseion, Tenby Road, St Clears, Carmarthenshire SA33 4JN.  As soon as we receive this we will contact you again with further details prior to the start of the course.   

There is a short and easy pre-course assignment to complete which will be sent via email  after registration, along with 4 Anatomy and Physiology Workbooks and text book so that you can get on with studying this module ahead of the course start date. 

If you require any further information please do not hesitate to contact Cheryl who is available via email or telephone number :  01994 231294

Reserve your place with Deposit £500

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We reserve the right to alter the  course start date if there aren't sufficient attendees booked in on the  course. We require a minimum of 6 bookings for this course. If there isn't enough bookings 7 days before the planned start date, we will contact each person registered and discuss options.

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